Terms and Conditions
Thanks for purchasing from OilFlavors.com. Our food grade flavors are intended for food and professional use only. We make our best effort to get all orders shipped within 24 hours of payment clearing, excluding holidays and weekends. In the event of an item being out of stock, you will be notified and given the option to substitute for a different item, refund for the out of stock item, or to proceed with the order and have the back ordered item shipped to you as soon as possible.
We accept Visa, MasterCard, Discover, and PayPal. You are welcome to pay via any available payment method linked to your PayPal account. We do also accept cashiers check or money order, however we prefer that you use this as a last resort as this will cause a delay in the processing of your order, while we wait for the check or money order to arrive and clear. At this time, personal checks are not accepted.
We ship all packages with tracking. You will be sent a tracking number in which you can follow the status of your package, until it is delivered. We make it our best effort to provide you with the tracking information within 24 hours of your item shipping. Occasionally, there is a delay in tracking which can cause your tracking information to be incorrect.
Flavor Use: Our flavors are highly concentrated food grade flavoring intended for professional food use only. Flavors are considered to be “Generally Recognized As Safe” (GRAS) for food and beverages and applies only to food as defined in Section 201(f) of the Federal Food, Drug, and Cosmetic Act. OilFlavors.com assumes no liability for loss or damage based on the use of these flavors beyond their stated purpose, Food Flavoring.
If you have any questions or concerns, please feel free to contact us by clicking the “Contact us” button located at the top of every page.
Due to the nature of our products, food-grade professional flavors, once an order is processed and shipped, items can not be returned.
Customers must notify OilFlavors.com of any order discrepancy within two (2) days from the delivery date so that we may investigate and resolve the situation accordingly.
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
The Information We Collect:
This notice applies to all information collected or submitted on the OilFlavors.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children’s Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by the provided online tools to do so. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.